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[Raj897]

I have now filed formal complaints with the Curacao Gaming Commission and CasinoGuru. Please provide a timeline for the credit of my 1st place winnings immediately to avoid further escalation.

 

This side keval raj sahu

User name -  897raj

Gaming id -   24431793

Gaming provider -  galaxsys (at 1win platform) license no.(#8048/JAZ)

Tournament name - build your tower rush

 

Winning amount -  2,09,793.98rs

Tournament date - 31st jan to 5th feb

 

Ticket raised - SCP-132519

 

I have called then so many times even sent a so many emails bht still not getting any answers , they are still saying wait already so many days have been passed still didn't get my winning prize money.

 

All screenshot of tournament i have shared please check this out and credit my winning amount on my gaming id.

[Ivan 1win]

18 minutes ago, Raj897 said:

I have now filed formal complaints with the Curacao Gaming Commission and CasinoGuru. Please provide a timeline for the credit of my 1st place winnings immediately to avoid further escalation.

 

This side keval raj sahu

User name -  897raj

Gaming id -   24431793

Gaming provider -  galaxsys (at 1win platform) license no.(#8048/JAZ)

Tournament name - build your tower rush

 

Winning amount -  2,09,793.98rs

Tournament date - 31st jan to 5th feb

 

Ticket raised - SCP-132519

 

I have called then so many times even sent a so many emails bht still not getting any answers , they are still saying wait already so many days have been passed still didn't get my winning prize money.

 

All screenshot of tournament i have shared please check this out and credit my winning amount on my gaming id.

Hello there, dear player ☝️ Our support team will be able to help you with that. 🥰

Just click Casino at the top of the page, then open the section with our support team.

[Raj897]

Nothing is happening i have asked 1000times to chat support team and even 30-40times called 1win when i will get the resolutions .. No answer getting only saying wait .. How much time it will take , now already file report to curacao graming with license no. 

[Preety]

I thought they give winning right after the tournament end lol

[Ivan 1win]

24 minutes ago, Raj897 said:

Nothing is happening i have asked 1000times to chat support team and even 30-40times called 1win when i will get the resolutions .. No answer getting only saying wait .. How much time it will take , now already file report to curacao graming with license no. 

Unfortunately, I cannot provide assistance on this matter, as it is handled solely by the support team. 🥲